Support Service Levels
We offer a range of flexible services to meet your exact IT support requirements.
Our Support Cover range of services can be tailored to provide your company
with the ideal level of support and cost effectively.
Professional IT Support Cover
Gold Support Cover is the service name for our standard 'break/fix' hardware
& software maintenance support contract, giving customers guaranteed response
times, all labour and parts and, where chosen, guaranteed fixes.
Voucher Support Cover is the service name for our retainer style support agreements.
Platinum Support Cover is our flagship product providing both reactive and proactive
support services. 24/7/365 cover is standard.
