Phone: 0844 846 7410
E-Mail: info@extech.co.uk
 
 
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Support

extech provides all the support services of a dedicated IT department. Because no two businesses are the same, support solutions often need to be tailored to meet individual, specific needs. Unlike a lot of our competitors, extech favours a fixed fee approach to IT support ensuring that we deliver on our expectations.



Our Small Business Support service provides comprehensive management of your company's IT allowing you to get on with running your business. We understand the crucial part your IT systems play within a business, therefore, we can provide a realistic and cost effective IT management solution that will allow you to concentrate on running that business.

  • Helpdesk Support Mon - Fri - 9:00 to 17:30
  • 4 hour Response
  • Remote support for servers
  • laptops and PCs
  • Unlimited on-site assistance as and when required
  • Remote monitoring of key daily functions
  • Proactive installation of updates Monitoring and updates of security products (Spam, antivirus etc)
  • Network management for firewalls, routers, wireless networks.
  • PC Maintenance, repair and Support

As your business grows,extech has the skills, expertise and experience to help.

Using our Corporate IT Support service that can provide 24/7, 2 hour response for mission critical IT systems and services, your business will be enabled to do what it does best.

extech provide the necessary IT resources with a range of tailor made support packages to help you deliver the most cost effective, forward thinking solutions for your business.
Whether it is giving you a fully outsourced management package or supplementing your existing IT department, extech bring the skills and qualities expected within the corporate environment.

  • Helpdesk Support
  • 24/7 escalation and emergency 2 hour response
  • Remote monitoring of key daily functions
  • Proactive monitoring of critical IT functions Network management for firewalls, routers, wireless networks
  • Application monitoring and first line support*
  • Free advice and consultancy on DR, data security and IT Strategy
  • Outsourcing solutions